Refund policy

If Replyloop did not work for you, email grrowwithcreative@gmail.com within 7 days of paying and we will refund you in full. You do not need to explain yourself.

The free plan lets you send 500 DMs a month without paying anything, so you can confirm the product works on your own account before you ever reach for a card. Almost nobody who upgrades after that asks for a refund.

Full refund within 7 days of a charge. After 7 days we do not refund the current month, but you can cancel so you are not charged again and you keep Pro until the period ends.

Full refund within 14 days of the charge. After that, we refund the unused whole months if you ask, minus the months you have used charged at the monthly rate.

If our service is down or broken for more than 24 hours in a month and your automations did not run because of it, tell us and we refund that month, no questions asked. Instagram outages and Meta policy changes are outside our control and are not covered, though we will always tell you what happened.

Email grrowwithcreative@gmail.com from the address on your account. We reply within 2 working days. Once approved, Razorpay returns the money to your original payment method, which usually takes 5 to 7 working days to appear in your bank or UPI account.

We will not refund an account we closed for sending spam or for connecting an Instagram account the holder was not authorised to manage.